Our Ethos
Our Company Ethos is based on “Refrigeration Engineering by Refrigeration Engineers”, and all of the Team who are involved in the design, installation, maintenance and service disciplines are qualified personnel with many years experience in the industry.
The customer support service we provide for our clients is unique. Utilising the most up to date technology in the form of electronic docketing via XDA palmtops, internet based vehicle monitoring for all service vehicles and service laptops for standby engineers enables us to provide a rapid response to our customers needs anywhere in Ireland. We appreciate that individual customer needs differ and we have the personnel and technical resources available to deal with our client’s requirements.
We view training for both our staff and customers alike as being an integrall part of the complete project process, and run regular updates and technical seminars for the industry. As a ‘Green Approcach’ company, our policy is to provide Refrigeration Systems for the future and we design all our Packages with a particular emphasis on the ‘Energy’ concept of T.E.W.I and the associated long term effects on our environment.
With such an interest being shown in Global Warming and Ozone Depletion we are very aware of our responsibilities to our customers and the environment. With this in mind we ensure that our level of knowledge in relation to Global Warming, Environmental Change, Energy Emissions and the Future Monetary demands that will be passed on to the Industry are constantly updated.
Coupled with an achieved ISO 9001:2015 quality policy, a rigorous Health and Safety regime, full PED compliance and utilising external bodies to ensure that the standards are maintained, provides an insight into the commitment we expect to provide to our clients.